RBC Announced as Customer Speakers at Blue Prism World, London, 2019

We are delighted to announce that our Customer Keynote for Blue Prism World London, 2019 will be presented by RBC, a multinational financial services company serving more than 16 million clients with 80,000 employees worldwide.

We’ll hear from Dana Ohab (Senior Director, Next Generation Optimization) and Anthony Bissessar (Director of Shared Services and Service Delivery Management Office) about how their unique approach to co-leading the RPA strategy for wealth management, in this dynamic, complex and fast-paced environment, is a key element in enabling them to “lead the pack” in their success across the eight business units using RPA.

In their presentation, they will share how they’ve skilled-up their digital workers with NLP, OCR and AI to take on more complex automations.  Additionally, they will shed light on the lessons they’ve learned in the two-plus years they’ve been on this journey; both the challenges and successes along the way as they’ve built strong inter-company partnerships, co-developed the automation strategy, and established a governance model and roadmap that has led to delivering millions back to the business.

Speaker Profile

Dana Ohab and Anthony Bissessar


Dana Ohab

An experienced, results-based leader with a proven track record leading high performance teams to deliver high-profile strategic initiatives in a dynamic, complex and fast-paced environment. In her current role, Dana leads a team of transformational resources across multiple geographies, dedicated to modernizing, digitizing and automating processes to deliver positive bottom-line results for wealth management and to better the experience and service provided to our clients.

Her areas of expertise include: robotics process automation (RPA) and machine learning implementation, building out sustainable and scalable operating platforms, fostering partnerships to drive execution and change, digital transformation and innovation, talent management and cultural change, right-sourcing, application risk management, senior stakeholder management, agile and traditional Waterfall and IT Architecture.

Dana holds an Honors Bachelor of Science from the University of Toronto and an MBA from the Ivey Business School at Western University.

Anthony Bissessar

Anthony Bissessar has worked in RBC Wealth Management IT for 12 years. Services provided by his team include; risk, compliance, cyber security, DevOps, release management, change management, vendor management, robotic automation and AI.

Prior to RBC, Anthony worked in similar roles in the financial industry and large IT consulting firms and transitioned to IT through bioinformatics.

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